Frequently Asked Questions (FAQs)
1. How do I place an order?
Browse your desired products, add them to your cart, proceed to checkout, and complete your payment.
2. What payment methods do you accept?
We accept:
- Cash on Delivery (Pakistan)
- Bank Transfer
- Debit/Credit Cards
- Other payment options available during checkout
3. How long does delivery take?
- Major Cities: 2–4 working days
- Other Cities: 3–7 working days
- International Orders: 5–10 working days
Delivery times may vary during sales and public holidays.
4. Can I track my order?
Yes.
Once your order is dispatched, you'll receive a tracking number via SMS, email, or WhatsApp.
5. Can I cancel my order?
Orders may be cancelled before dispatch by contacting our customer support team.
6. Do you offer exchanges?
Yes.
Eligible products can be exchanged within 7 days of delivery according to our Exchange Policy.
7. Can I return my order?
Returns are only accepted for damaged, defective, or incorrect products.
8. What if I receive a damaged product?
Please contact us within 48 hours of delivery with clear photos of the product and packaging.
9. Do you deliver internationally?
Yes.
International shipping is available to selected countries. Shipping charges are calculated during checkout.
10. How can I contact customer support?
You can reach us through:
- Contact Form on our website
