Orders will be processed and dispatched according to the dispatch timeline once payment is confirmed.

Note: Each item has been created by hand, and thus the final product may differ slightly from what is displayed on our website and social media.

Orders will be processed and dispatched according to the dispatch timeline once payment is confirmed.

Note: Each item has been created by hand, and thus the final product may differ slightly from what is displayed on our website and social media.

Refund Policy

Refunds are only applicable if:

Approved refunds will be processed within 7–10 business days using the original payment method where applicable.

Return Shipping

If the error is on our side, return shipping will be covered by Oruj Official.

For customer-requested exchanges (such as a size change), return courier charges may apply.

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